Bay Mills Resort & Casino To Reopen Friday Following Electrical Fire

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The temporary closure of Bay Mills Resort & Casino occurred on Saturday due to an electrical fire.

Bay Mills announced on its Facebook page that they will be resuming operations at 3 p.m. on Friday, May 20th.

A fire occurred in the main floor’s information technology room at Bay Mills.

There were no reported injuries, and all guests and workers were safely accounted for.

When the Bay Mills fire happened

The fire in the information technology room at Bay Mills reportedly began at approximately 7 p.m.

According to Jack Kronemeyer, a Surveillance Technician at Bay Mills Casino, he observed the fire strobes flashing within the casino. As a result, he decided to return to his office. During this time, he began detecting the smell of smoke. When he directed his gaze towards the office lights, he noticed smoke emanating from the ceiling.

The sprinkler system was activated by the fire, leading to the temporary evacuation of the resort.

A total of 250 guests and employees were successfully confirmed as safe. Guests were given the option to stay overnight at the hotel. For those who had to depart, a complete reimbursement for their rooms will be provided.

The joint efforts of the Superior Township Fire Crew, Bay Mills Township Fire Crew, Bay Mills Police Department, and Bay Mills directors, supervisors, and managers were combined to provide assistance during the fire incident and ensure the safety of both patrons and workers.

What was damaged in the Bay Mills fire

The heart of Bay Mills information technology system suffered severe damage as a result of the fire and sprinkler triggers.

The functionality of credit cards, gaming, Internet, phone, and ATM systems ceased to exist.

Bay Mills Resort & Casino chose to temporarily close until the issues were resolved, as the systems were anticipated to be down for 3-5 days. Upon reopening on Friday, Bay Mills acknowledged that they would continue to address some technical difficulties and requested patience and understanding from their guests.

Bay Mills announced on Sunday that all reservations made between Sunday to Thursday had to be cancelled due to technical difficulties with the reservation system. However, they assured that reservations made for Friday onwards would still be honored.

Surrounding areas not impacted

Despite the closure of the casino floors, the fire did not disrupt the operations of the nearby businesses.

Bay Mart Gas Station, Four Seasons Market & Deli, and Northern Light Cannabis Company are currently in operation and open for business.

The Wild Bluff Golf Course stayed open during the downtime of its information technology systems, but only accepted cash payments until they were restored.

DraftKings still operational

Despite the temporary closure of Bay Mills Resort & Casino, its online platform provider remains operational.

Bay Mills has partnered with DraftKings Sportsbook MI for its online sportsbook and casino.

Bay Mills has achieved a significant accomplishment, with DraftKings securing the second-highest online sports betting handle in Michigan’s history, totaling $1.3 billion. Additionally, it ranks third in terms of sports betting revenue, amounting to $66.6 million.

DraftKings ranks second in Michigan’s iGaming industry, generating a massive online revenue of $245.5 million, making it one of the top performers in the state’s history.

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