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During the peak of Week 13 of the NFL season, FanDuel Sportsbook MI encountered technical difficulties on Sunday.
FanDuel experienced technical difficulties that resulted in their website being inaccessible for several hours, coinciding with the conclusion of the 1 p.m. NFL games and the commencement of the 4 p.m. games.
The likely cause of significant lost handle in Michigan can be attributed to the technical issues experienced by FanDuel, the leading sportsbook site in the state.
FanDuel Michigan Sportsbook down multiple hours
At approximately 2:30 p.m. on Sunday, users of FanDuel Sportsbook MI encountered problems with the website.
At 2:57 p.m, FanDuel acknowledged that only Michigan’s site was experiencing issues.
We acknowledge that there is a service issue impacting our Michigan Sportsbook. Our team is actively working to find a solution, and we will provide updates here as soon as they are available.
On December 4, 2022, FD Customer Support tweeted as @FanDuel_Support.
FanDuel reported that the tech issues were resolved at 5:29 p.m., after lasting for several hours.
As of now, there have been no responses from FanDuel despite multiple attempts for comment. We will provide further details and update this story once we receive any additional information.
How the issues impacted sports betting customers
Multiple users were impacted in various ways due to the multiple-hour downtime of FanDuel Michigan.
The most evident problem lies in users’ ability to place bets during that period.
This would entail engaging in live betting during the 1 p.m. games, in addition to placing pregame wagers for the 4 p.m. contest.
Yet another concern arises for individuals seeking to collect their winnings from bets made during the 1 p.m. games, which appeared to be favorable but were still ongoing. This situation encompasses spread bets, money line bets, and parlays.
Will FanDuel refund customers?
It remains unclear whether FanDuel will provide refunds to affected users or compensate for the downtime with bonuses, as the company has yet to comment on the matter.
If FanDuel responds to our inquiries, we will update you on whether they have any intention to compensate customers in any manner.
Customers who engage with the FanDuel Customer Support Twitter account expressed their desire for some form of reward in exchange for their sports betting activities.
FanDuel remains Michigan’s top sportsbook
FanDuel, which has held the top position in Michigan for both handle and revenue among sportsbooks, is now facing a notable instance of negative publicity.
Since its launch in January 2021, FanDuel Sportsbook MI has generated a staggering $1.92 billion in online sports betting handle.
Online sports betting revenue has reached an impressive sum of $194.5 million.
For the past 11 months, FanDuel, in collaboration with their retail partner MotorCity Casino, has maintained the leading position in sports betting handle in Michigan.
