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IGT Global Solutions, the technology provider for the Michigan Lottery, has recently signed a contract extension with the lottery on Tuesday.
The lottery will receive support services and new tools and technology through a 10-year contract. This revamp aims to enhance customer experience and contribute to the ongoing expansion of lottery sales.
Jay Gendron, the Chief Operating Officer of IGT, expressed in a press release that…
We are delighted to announce the continuation of our long-standing partnership with the Michigan Lottery, which began in 1988. As one of the most prosperous lotteries in the United States, the Michigan Lottery consistently achieves remarkable sales and contributes significantly to the Michigan School Aid fund, its primary recipient. Our team eagerly anticipates offering cutting-edge technology that will aid the Michigan Lottery in efficiently managing and expanding its operations in the present and future years.
The Michigan Lottery is getting an upgrade
The Michigan Lottery will be equipped with cutting-edge tools from IGT to fuel its future lottery expansion. The tools being provided are a component of IGT’s Aurora™ platform, which includes the efficient Aurora Navigator™.
Moreover, IGT pledges to provide a variety of business apps via its BizApps applications, aiming to enhance retailers’ management of their lottery offerings. Retailers should anticipate the availability of the following:
- Wizard of Performance
- Wizard Retailer
- Wizard Order
- Tracking Wizard that works instantly
Lottery players will soon start noticing a variety of new user-friendly terminals.
- There will be a replacement of the existing lottery terminals with 11,500 new Retailer Pro terminals.
- WinCheck™ ticket checkers are available for players to conveniently verify if they possess a winning ticket.
- There are 2,100 self-service lottery ticket machines called GameTouch™ that feature touch-screen technology.
IGT will maintain its support services by utilizing its data center in Lansing, Michigan. Moreover, it also provides backup data support services at its Data Center of the Americas facility located in Austin, Texas.
In addition to the installation and maintenance of the new terminals and machines, IGT will also provide monitoring and support services as part of the contract extension.
- Maintaining the communications network.
- Training for retailers
- Merchandisers in the field
- Support for marketing
- Services provided by call centers.
- The immediate storage and delivery of tickets.
Michigan Lottery continues to set records
Sales and revenue information is released by the Michigan Lottery annually, marking the end of their fiscal year from October to September.
The Michigan Lottery reported in its most recent report for the period concluding in September 2017.
- The School Aid Fund contributions reached an impressive $924.1 million.
- The total sales reached an unprecedented amount of $3.3 billion, setting a new record.
- Retailer commissions and incentives set a new record of $249.2 million.
- Instant ticket sales have now surpassed $1.3 billion for the third consecutive year.
- There was a significant surge in net instant gaming wins, reaching $77.9 million from online game sales, marking a remarkable 62% growth compared to the previous year.
The Michigan Lottery’s main objective is to “maximize net revenues to support state education programs.” And without a doubt, it is successfully accomplishing, if not surpassing its target.
Later this year, a new financial report will be published, giving us strong indications that the Lottery will persist in its remarkable trend of unprecedented growth.
The latest in Michigan sports betting news
Given the immense popularity of the Lottery among Michiganians, it is natural to speculate whether sports betting could potentially become the next major trend in Michigan.
According to Mary Kay Bean, the Michigan Gaming Control Board’s spokesperson, there have been no requests received by the board to open a sportsbook.
Bean told the Detroit News that, in her understanding, the matter would still require attention from the legislature and governor’s office. She mentioned that currently, they would need to assess a proposal to determine its compatibility with the Michigan Gaming Control and Revenue Act.
State Representative Brandt Iden has been actively pushing for the passage of sports betting legislation since the beginning of this year. However, he faced opposition from Tribal casinos, resulting in a lack of progress as the legislature went on its summer break.
He intends to propose fresh legislation during the autumn and stated:
At the end of the day, it is my belief that the board would prefer the legislature to handle this matter. Our goal is to ensure the introduction of appropriate legislation that is logical. We aim to proceed deliberately, ensuring accuracy, collaborating with all parties involved, and ensuring that the legislation becomes a true model for others to follow.
Michigan sports betting is currently in a state of uncertainty, and we will have to wait and see how it unfolds.
While sports betting might be slow to arrive in Michigan, the Michigan Lottery has successfully entertained its audience with games of chance for 46 years.
The Michigan Lottery’s mission will be fully supported through the contract extension with IGT, offering customers exceptional user experiences.
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