.
Problem Gambling Awareness Month is observed in March.
During the course of the month, gaming regulators and operators are particularly emphasized upon to encourage responsible gaming practices.
The NCAA Tournament, held in March, is renowned for being one of the most heavily wagered on sporting events of the year.
How dedicated are the operators in promoting responsible gaming? Are their responsible gaming tools readily available and easily accessible?
BetMGM responsible gambling resources
BetMGM has made a deliberate attempt to promote Responsible Gaming on its web platform.
When you visit the sportsbook’s home page, you will notice an advertisement for GameSense, their responsible gambling system. The advertisement states, “Recognize the right time to take a break.”
By clicking on the ad, you will be redirected to the GameSense home page, where you will find a plethora of information. The page is equipped with various tabs, such as:
- BetMGM Principles
- Play Better
- Know The Game
- Problem Gambling
- Resources For Families
- State Resources
The website offers a comprehensive and extensive resource, serving as an excellent starting point for individuals who are uncertain about entering the realm of gambling or those who suspect they may be dealing with a gambling issue.
By clicking on the RG logo located at the top left of the home page, you can easily access the GameSense page as well.
When you access the mobile version and log in, a GameSense home page can be easily reached by clicking on the RG icon located in the top left corner.
Finding responsible gambling content at DraftKings
When you log into DraftKings on the web, you will find their Responsible Gaming information located on the right side of the top toolbar.
Once you reach their RG page, you will find a comprehensive overview of all the necessary information. This includes links to set deposit limits, control wagering, and manage the time spent playing. Moreover, there is an option to self-exclude yourself from DraftKings completely.
In addition, DraftKings provides links to organizations such as:
- Problem Gambling National Council
- Gamblers Anonymous
- Department of Community Health in Michigan
- Michigan Gaming Control Board
In addition, DK offers convenient contact information for the NCPG, Gambling Anonymous National Hotline, and a Gambling Assistance Hotline, which can be highly beneficial.
To access the RG Page on mobile, follow these steps: <br><br>1. Tap on the profile icon located at the top left of the home page.<br>2. Scroll down the menu until you locate “Patron Protection Center.”<br>3. Tap on “Patron Protection Center” to navigate to the RG Page.
FanDuel RG content
On the web version’s homepage, you’ll immediately spot some RG content located in the upper right corner.
If you are struggling with gambling, please dial 1-800-270-7117. The RG symbol displayed alongside this information will redirect you to FanDuel’s Responsible Gaming page upon clicking.
On the left side, FanDuel provides a comprehensive list of sections that encompass user tools, deposit thresholds, parental controls, and various other features.
On the RG section’s home page, users can find convenient links to access a timeout option and reach out to the FanDuel support team. Following that, there is a video featuring RG Ambassador Craig Carton, which lasts for 1 minute and 11 seconds. This video offers valuable advice on how to engage in responsible gaming.
The RG presence is not as noticeable on the mobile app.
In order to access the information, simply click on your account icon located at the bottom right. It is identifiable by the dollar amount associated with your account.
After navigating to that page, you will come across a variety of sections. Responsible gaming can be found by scrolling down a bit, positioned below the promotions option. Additionally, there is an option to “set user limits” right below the RG section. The content of the RG section is identical to the web version, albeit presented in a slightly different layout.
Caesars responsible gaming information
On the web version, you can easily spot Caesars’ Responsible Gaming icon situated at the top right corner of their homepage. The icon is explicitly spelled out and features a shield with the initials RG.
That will direct you to the Responsible Gambling page of Caesars.
Similar to DraftKings, you’ll come across links to institutions such as the NCPG and Gamblers Anonymous. Furthermore, it provides a direct reference to the National Suicide Prevention Lifeline.
On Caesars page, you will find information that dispels myths surrounding gambling, highlights the potential risks associated with gambling, and provides guidance on recognizing signs of gambling disorders.
In addition to discussing the available RG options, they provide guidance on what steps users should take, rather than providing direct links on how to set them up.
Caesars has made a notable mistake by including a link to Michigan’s self-exclusion list. However, the link is inaccurately written and instead directs users to the State of Michigan home page.
To access the menu in the mobile version, simply tap on your profile.
The Responsible Gaming section can be found below Caesar Rewards, My Account, Preferences, and Bonuses.
BetRivers responsible gambling resources
You can easily locate the Responsible Gaming section on the web version. It can be found at the top of the home page within the menu bar, labeled as RG.
With just a single click, you will be directed to the RG information page.
Regrettably, apart from an RG section mentioned at the beginning, the remainder of the page primarily focuses on player protection services such as passwords, escalation issues, account statements, and account restrictions.
The RG section of the page primarily offers suggestions rather than concrete solutions. It lacks sufficient links and information on effectively establishing personal exemptions or limits.
Additionally, it is mentioned at the top that the page has not been updated since November 17, 2020, which is not an ideal situation.
On the mobile app, accessing the different sections is as easy as tapping on the three dashes located at the top left corner of the home screen. Within the list of sections, Responsible Gaming can be found at the very top.
The mobile version provides a more comprehensive overview compared to the web edition. It offers additional links and emphasizes action-oriented RG protection tools such as self-exclusion and cool down options.
Golden Nugget RG messaging
On the homepage of Golden Nugget’s web version, there is no RG icon present unlike other operators.
To access the information, simply click on the “My Account” option located at the right end of the page. A list will then appear, with “Responsible Gaming” listed at the bottom.
Clicking on that will prompt three options to appear.
- Gaming Limits
- Cool Off
- Self Exclusion
When you click on each option, a pop-up window appears, guiding you through the process of using each protection tool.
Although it required some effort to reach that point, using the tools proved to be quite easy and efficient once I arrived.
The mobile version of Golden Nugget’s app has a distinct layout compared to the web version. Nevertheless, accessing RG information is quite similar on both platforms.
To access various sections on the home page, simply click on the three-dash icon located at the top right corner. This action will unveil a list of options, one of which is Responsible Gaming. Within this section, you will find links for Limits and Cool Off. By selecting either of these options, you will be directed to the respective sources where you can activate necessary protections.
Responsible gaming messaging at Sports Illustrated
On its homepage, the latest online operator in Michigan features an RG icon, although it is somewhat discreet.
The Sports Illustrated RG section serves as a player protection page, prioritizing the well-being of users. Alongside details on responsible gambling, it also covers aspects such as safeguarding minors, ensuring password security, and managing account and betting history.
Although SI includes links to the NCPG and MGCB, it lacks a direct link to setting limits. Instead, it offers instructions on how to do so in other sections of the website. While the information provided is comprehensive, adding a direct link to the relevant location would be beneficial for users.
To access the mobile version, tap on the profile icon located at the top right corner of the home page. Scroll down until you find a list that includes “Responsible Gambling,” positioned after categories like Sports History, Account Statement, Transaction History, and Upload Documents.
If you click on RG, you will be directed to the identical page available on the web version.
Finding responsible gambling content at other Michigan online gambling sites
There are a total of 15 online sportsbook and online casino operations available in Michigan.
The RG information for all is accessible through the link provided below.
Certain RG pages are more readily accessible than others, while some are more user-friendly than others.
However, it is crucial for online operators to persistently promote and enhance their responsible gaming content to effectively assist consumers in Michigan.
If you or someone you are acquainted with requires assistance with a gambling-related concern, please contact the Michigan Department of Health and Human Services Problem Gambling Helpline at 1-800-270-7117.